We do not accept returns. In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition.
We will require a photograph of the damaged product so we can investigate at which stage during transit the problem occured. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. We will offer a full refund or exchange following proof showing damaged or soiled products.
If you have any further questions, please don’t hesitate to contact us at email@example.com.